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Setting up and configuring the Zendesk. This includes customizing the account, managing users and tickets, integrating communication channels, establishing automations and triggers, creating a knowledge base, setting up SLAs, utilizing reporting and analytics, training agents, testing, and ongoing maintenance*

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*The specific details and complexity of the project depend on your organization's needs and requirements.

Zendesk Administration

We can manage your Zendesk for you ! We will take care of all changes system configuration, user management and customization.

Knowledge Base

Experience seamless support with our support knowledge base setup service. Our expert team will create a customized and user-friendly knowledge base center that empowers your customers and streamlines your support processes.

Data Migration

Migrating data to Zendesk can be a complex process, but with careful planning and preparation, we can help you optimize the process to ensure a smooth transition.

Low Cost Support Teams

We offer low-cost dedicated support teams with skilled agents tailored to your requirements providing significant cost savings compared to in-house or onshore options.

Our professionals handle various support tasks such as customer service, technical support, data entry, and more.

Reports and Data Analysis

Enhance Zendesk reports and data analysis providing valuable insights to track performance, make data-driven decisions and improve customer satisfaction. 

What Our Clients Say

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